The Employee Net Promoter Score (eNPS) is a popular tool for measuring employee satisfaction and loyalty. However, it is crucial to recognize its limitations to fully understand how you can maximize the value of eNPS in the workplace. The main limitations of...
Inclusion is critical for every team to reach its full potential. Teams that succeed in increasing the sense of inclusion have been shown to generate a perceived improvement in team performance, the quality of their decisions, and their collaborations. Inclusion is...
Many managers, senior leaders, and HR leaders spend a lot of time understanding the well-being of employees and what may be in the way of performance. There are several ways you can work to understand your employees. Here are five tips for when using a modern employee...
A large part of the work of trade unions and safety representatives is about understanding how each employee experiences their workplace and creating improvements. SJ, a Swedish railway company, makes that work easy by focusing on the team level and giving each...
"We had emphasized working annually with action planning, which does not feel relevant anymore. Things are moving so fast now; our development changes so quickly that we need to work with small steps instead." - Henrik Månsson, Head of HR Strategy at SJ Learn from...
SJ changed its way of working and increased its understanding of the employee experience, simplified the managers' feedback to the team, and included employees in taking responsibility for continuous improvement work. Previously, SJ applied an annual employee survey...